Spouse, parents, and in exceptional cases another relative of the disabled person are entitled to treatment.
The maximum refund amount - 384 NIS per visit, including VAT (328 NIS without VAT).
Refund can be obtained only for one hour of treatment per week.
Refund of expenses will be paid for mental care provided by a person authorized by the Health or Welfare Ministry to provide mental care, such as: psychiatrist, psychologist, social worker and art therapist.
Please note, the referral to a therapist will be made directly by the family member and on his or her own responsibility. The National Insurance has no responsibility for the choice of therapist, the contents of the treatment or its results.
How do one get refund?
You must schedule treatments and pay them yourself, and we will give you refunds for treatments up to the maximum amount, upon presentation of tax invoices / receipts.
The invoice/receipt shall indicate: full patient's name and ID number, visits dates, therapist's full name and business registration number exempt/authorized/private corporation.
A request to receive a refund on treatments can be filed either online through the website, or by downloading a form to fill out by hand, and sending it to a branch by means of the document delivery service.
If you have questions or look for information about refunds to family members in the framework of the "one soul reform", you can contact the call center at 03-5127118, from Sunday through Thursday, between 8:00 and 14:00.